Privacy Policy | Aurea Aesthetics

At Aurea Aesthetics, we are committed to protecting the privacy and confidentiality of all personal and health-related information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable privacy laws, including standards consistent with the Health Insurance Portability and Accountability Act (HIPAA). By using our website, booking an appointment, or receiving care at Aurea Aesthetics, you consent to the practices outlined below.

Our Commitment to Privacy

Your privacy is an extension of the trust you place in us as your aesthetics provider. Any information that can identify you as an individual or relates to your health, treatment history, or care will be handled responsibly and confidentially. We may update this policy periodically, and all changes will be posted here. This version has been effective since October 22, 2022.

Information We Collect

In order to provide safe, personalized, and high-quality services, Aurea Aesthetics may collect:

Personal identifiers such as your name, date of birth, address, phone number, and email.
Medical and health-related information relevant to consultations and treatments, including allergies, medications, and prior treatment history.
Payment and billing details for services rendered.
Demographic information, such as postal code, lifestyle preferences, and treatment interests.
Information collected through our website, such as cookies and browsing activity, to improve user experience.

How We Use Your Information

We use the information we gather for legitimate purposes related to your care and our services, including:

Maintaining accurate medical and treatment records.
Delivering safe, effective, and personalized consultations and aesthetic treatments.
Communicating with you about appointments, aftercare instructions, and ongoing treatment plans.
Improving our services, treatment options, and patient support.
Sending newsletters, special offers, and educational content with your consent.
Conducting internal analysis and market research to better understand patient needs.

Confidentiality and Security

Aurea Aesthetics maintains strict administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. This includes encrypted systems, secure electronic medical records, and restricted staff access. Only authorized team members involved in your care or administrative support may access your information.

Sharing of Information

We will not share, sell, or lease your personal information to third parties without your explicit permission, unless required by law. We may disclose limited information to trusted service providers (such as payment processors or software vendors) who support our business operations, provided they adhere to strict confidentiality agreements.

Your Privacy Rights

As a patient, you have rights regarding your information, including the right to:

Access and request a copy of your treatment or medical records.
Request corrections to any inaccurate or incomplete information.
Restrict certain uses or disclosures of your information.
Withdraw consent for marketing communications at any time.
File a complaint if you believe your privacy rights have been violated.

To exercise these rights, please contact us at info@aureaesthetics.com. We may require written verification to protect your security.

Cookies and Website Use

Our website uses cookies to provide a customized browsing experience and track page performance. You can adjust your browser settings to decline cookies, though this may limit certain features.

Third-Party Websites

Our site may include links to other websites. Aurea Aesthetics is not responsible for the privacy practices of external sites and encourages you to review their privacy policies.

Welcome to our website. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from visitors, how we use that information, and the steps we take to protect it.

Information We Collect

When you visit our website, we may collect the following personal information:

How We Use Your Information

By providing your name and phone number, you consent to receive text messages from us. We may use your information for the following purposes:

We do not share, sell, or trade our customers/users phone numbers.

Text Messaging

By submitting your phone number, you authorize us to send text messages to the number you provided. These messages may be sent using automated technology. Please note that message and data rates may apply. Your consent to receive text messages is not a condition of purchase.

Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to:

- Name
- Phone Number
- To send you offers and promotional information via text message.
- To provide you with updates about our products, services, and events.
- To respond to your inquiries and provide customer support.
- Opt-out of receiving text messages at any time by following the instructions provided in the messages.
- Request access to the personal information we hold about you.
- Request that we update or correct any inaccurate or outdated personal information.
- Request that we delete your personal information, subject to certain exceptions required by law.